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FCW : September 30, 2014
Federal List 24 September 30, 2014 FCW.COM 17 IDL Solutions $31,770,058 obligated; $11,829,563 expended through February 2014 To evaluate, design, implement and test the initial Multidimensional Insurance Data Analytics System, as well as all enhancements stemming from new data and functional requirements over the period of the contract. 18 Innosoft Corp. $2,103,114 obligated; $1,464,777 expended through February 2014 To provide professional services to sup- port cloud computing initiatives. 19 L&M Policy Research $1,494,238 obligated; $580,000 expended through February 2014 To conduct appropriate qualitative and quantitative research to support the implementation of the exchanges, with a focus on the consumer experience. 20Lockheed Martin Services $19,724,700 obligated; $17,273,184 expended through February 2014 To ensure that the infrastructure func- tions ef ciently and with a high avail- ability, to assist in planning for infra- structure modernization and to procure licenses to support systems mainte- nance teams. 21Maricom Systems $14,393,226 obligated; $4,138,486 expended through February 2014 To provide master data management, portal and business rules management system governance, oversight and engi- neering services. 22 Mitre Corp. $17,355,386 obligated; $12,937,333 expended through February 2014 To provide acquisition and technical sys- tems engineering support services. 23 Northrop Grumman IT $2,911,783 obligated; $2,607,976 expended through February 2014 To develop, test, implement and main- tain the Pioneer Fast Track Accountable Care Organizations Demonstration and the Medicare Shared Savings Program. 24 Onix Networking Corp. $44,340 obligated; $44,340 expend- ed through February 2014 To purchase Google Site Search licenses used to power Web search for the exchange s public website. 25 ProTelecom $118,990 obligated; $65,500 expend- ed through February 2014 To enhance video teleconferencing capa- bilities for senior management. 26 Quality Software Services Inc. $164,921,723 obligated; $98,635,267 expended through February 2014 To develop IT systems for the Data Ser- vices Hub, which allows the exchange to identify those who qualify for coverage and subsidies; to provide enterprise identity management services and tech- ...and 5 lessons learned The Of ce of Management and Budget is expanding its oversight of federal IT through the creation of the U.S. Digital Service, led by ex-Google manager and now U.S. Deputy CIO Mikey Dickerson. Many of the lessons in the Digital Service s new Playbook are drawn directly from the troubled launch of HealthCare.gov: 1 Assign one leader and hold that person accountable. The Centers for Medicare and Medicaid Services acted as integrator for the development of the technology that supported the Affordable Care Act. After the website s failure at launch, former Acting OMB Director Jeff Zients was named to lead the "tech surge" to x the site and staked his reputation on the effort. 2 Address the whole experi- ence, from start to nish. Health- Care.gov is a sprawling system with several components that were not properly tted together and tested before launch. As a result, systems that performed awlessly when tested in isolation failed miserably once connected and subjected to real- world users. 3 Structure budgets and con- tracts to support delivery. The de nitive inspector general report on contracting and HealthCare.gov has yet to be written, but it s clear that CMS has changed its approach to compensation to incorporate perfor- mance requirements. At a congres- sional hearing in July, CMS Principal Deputy Administrator Andy Slavitt told lawmakers that current contrac- tor Accenture "has skin in the game to make sure they deliver. " 4 Use agile, iterative prac- tices. There was no beta launch of HealthCare.gov. It opened wide, and it crashed big. The Playbook advises adopting the agile method of breaking big IT projects into discrete deliverables that can be tested and deployed on a small scale. 5 Deploy in a exible hosting environment. Although HealthCare. gov launched in a commercial host- ing environment, capacity was over- taxed due to heavy use and software problems. Among the early xes was installing dedicated hardware --- something the Playbook seeks to avoid.
September 15, 2014