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FCW : September 30, 2014
grade and enterprise categories. Huddle CEO Alastair Mitch- ell said consumer sync-and-share tools lack the functionality and security of more sophisticated enterprise collaboration software. Therefore, Huddle s cloud-based collaboration ser- vice, which complies with the Federal Information Security Management Act, offers features such as version control, audit trails, and the ability to manage le and folder per- missions. "What [customers] look for in enterprise and govern- ment is to move beyond very basic le sync and share," Mitchell said. Huddle is based in London but launched operations in Washington, D.C., about 18 months ago. The company s federal customers include NASA and the Of ce of the Secretary of Defense. Yet another approach is to categorize collaboration tools as asynchronous or real time. File sharing, for example, is an asynchronous tool that lets users access and work on les at their convenience. Real-time collaboration, on the other hand, supports all the participants working on a project simultaneously. At Berkeley Lab, real-time collaboration tools include Google Hangouts, which are used for informal videocon- ferences, and Vidyo s VidyoH2O, which pulls in research- ers using other videoconferencing technologies --- such as traditional room systems --- into a Google Hangouts session, Stone said. The lab s real-time collaboration lineup also includes Fuze for online meetings and UberConference for audio conferences. The hurdles Perhaps the main obstacle in harnessing collaboration tools is the wealth of available technology. Employees unfamiliar with new products and services might not be inclined to use them, at least initially. Therefore, educa- tion and training become important for organizations that offer multiple tools. Berkeley Lab hosts one or two training sessions each month on collaboration tools. Employees can also send questions via email to the lab s collaboration tool team, and the lab s annual LabTech conference provides a number of sessions on collaboration technology. Stone described the education approach as a con- cierge service that elds questions and helps researchers understand how to apply tools in particular scenarios. It explains the tools but stops short of deploying them for employees. ■ ExecTe c h 32 September 30, 2014 FCW.COM F H L H I F I H I G: volving strategies for health information exchanges S S UGHT T U In this webcast, teve Posnack, irector of C's ce of Standards and Technology, will discuss GIST W AT www.fcw.com/ 2014HealthInformation haring
September 15, 2014