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FCW : January 2015
30 January 2015 FCW.COM AcquisitionMatters • Define expected business out- comes and then set a service- level agreement. • State a frequency of service- level reporting. • Insist that the provider per- form due diligence according to industry IT standards and state that failing to follow them could open the provider to liability. • Negotiate performance incen- tives and penalties. • Incorporate an exit strategy. • Include an incentive to make the deal work by limiting the amount of any termination fee to be paid to the provider if the agency needs to end the arrangement. Whether for business systems or commodity IT, there’s a wealth of new guidance available to make moving to shared services today easier than when payroll consoli- dation occurred, though the transition is still not simple. However, more and more agencies are realizing that shared services are an appealing way to relieve the headaches and expense of owning, main- taining, upgrading and securing hardware, licenses, networks and support, while freeing resources and people to focus on more mission-centric work. What’s more, because both Republicans and Democrats agree it’s the right thing to do, the pressure to share isn’t likely toletup.n Kymm McCabe is CEO of ASI Government, which provides support, research, education, news and tools to more than 45,000 federal acquisition professionals at 130 organiza- tions through the company’s Virtual Acquisition Office and Applied Learning Online. Anne Laurent is director of strategic initiatives at ASI Government. 2015 FEDERAL EMPLOYEES ALMANAC The Almanac is your one-stop resource on federal policy information — used annually by thousands of federal employees to reference the latest 2015 rules, regulations, and procedures. ORDER TODAY! Single copies start as low as $23.95 Federal Soup subscribers save an additional 10%! FederalSoup.com/FedStore • 800-989-3363 SHIPPING FEBRUARY 2015 Whether for business systems or commodity IT, there’s a wealth of new guidance available to make moving to shared services today easier than when payroll consolidation occurred, though the transition is still not simple. 0115fcw_028-030.indd 30 1/7/15 1:37 PM
November and December 2014