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FCW : May 30, 2015
list of targets for shared services and, importantly, what areas are not viable candidates for shared services. The council lists a step-by-step approach that agencies can take to implement shared services: • Inventory, benchmark and assess current internal functions and services. • Identify potential shared service providers. • Analyze legacy services to shared service providers. • Make a go/no go decision on whether to implement shared services. • Fund the services. • Negotiate inter-agency and service level agreements. • Decide post-deployment operations and management. More recently, the Partnership for Public Service, which conducts various workshops on shared services throughout the year to get input from both government and private sector sources, said it discovered a “lack of a transparent and competitive shared services marketplace” that would let agencies assess providers based on past performance, and ensure their compatibility with current agency systems. It recommended a series of actions government can take to build that marketplace: • Conduct an assessment of current costs and performance of management activities to assess what the beneﬁts would be of moving to shared services, and to provide key metrics for that. • Reduce the risks for agencies moving to shared service providers by interoperability standards for similar service areas. • Adopt joint performance standards for providers and customers to ensure both parties are meeting their obligations in a migration services. • Create a centralized government- wide catalog or database of available shared services. This will require the participation of multiple players, including the OMB, the General Services Administration, Congress, federal shared service providers, customer federal agencies and the private sector, the partnership said. Make a go/no go decision on whether to implement shared services. Program Support Center In 2014 PSC helped our customers procure nearly $360 million in IT equipment, products, and services. As a Federal Shared Services Provider, PSC is ready to support your agency's mission. Visit www.psc.gov Program Support Center • 7700 Wisconsin Avenue, Suite 920, Bethesda, MD 20857 • P: (301) 492-4600 • www.psc.gov Sponsored Content
May 15, 2015
June 15, 2015