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FCW : October 15, 2012
Coverage: Coverage not available everywhere. Abnormal Usage: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. See brochures and Terms and Conditions (including arbitration provision) at T-Mobile.com for additional information. T-Mobile and the magenta color are registered trademarks of Deutsche Telekom AG. 2012 T-Mobile USA, Inc. LEARN MORE AND DOWNLOAD FREE WHITE PAPERS AT T-MOBILE.COM/GOVERNMENTSOLUTIONS Supporting Your Agency's Mission by Letting Freedom Ring ... For Less T obile s e ible federal callin and data plans eep our costs low, increase our a enc s producti it , and meet the o ernment s strin ent securit standards. When it comes to sta in connected while achie in our mission, T obile s worldwide networ spans 200 countries for oice ser ice and 60 countries for mobile data. Add our lobal orporate Access with free callin o er Wi Fi, and our mobile wor ers can tap into o er 650,000 Wi Fi Hot pots worldwide to e tend their reach e en further. Plus, T obile s Persistent ommunications solution combines our Wi Fi allin for o ernment with access to satellite ser ices, so rst responders or incident commanders can use their Wi Fi enabled phones to sta connected durin an emer enc . onnecti it , securit , and alue. That s T obile. To learn more and download free white papers about T obile s solutions, isit t-mobile.com/governmentsolutions, or call 1-877-690-8292 to spea to a T obile representati e. a strategic asset. "Part of my job is to help move the needle...from discretionary to strategic, [from] viewing IT as an ability to check your BlackBerry for e-mails or to call the help desk when your computer doesn t work versus thinking about how we solve national priorities," he said. Business savvy aside, CIOs must build credibility by understanding their orga- nization, said Vance Hitch, former CIO at the Justice Department and currently senior adviser in Deloitte s federal prac- tice. The CIO s personality plays a vital role as well. "If you re somebody people go to for advice, that helps," Hitch said. Under Clinger-Cohen, CIOs are sup- posed to report to an agency s top leader, but they often report to the chief nancial of cer or the chief management of cer instead, Hitch said. "The farther away and the less time and direct connection there is to the agency head, the less power the person has," he said. "You have to use your personal- ity and power of persuasion as opposed to having a position to rely on that will let you get things done quickly and cut through things." However, the CIO title does lend some clout. "It s a dif cult job, so having the chief part in there is pretty darn impor- tant," Hitch said. "Sometimes, every little bit helps. If you don t have all the bud- get [authority], at least you have policy authority." Karen Evans, former administrator of OMB s Of ce of E-Government and IT and former CIO at the Energy Department, agreed. "You can t have everybody in charge," she said. "When you look at the legislation, the person who s held account- able within a department isn t the bureau CIO, it s the departmental CIO." At DOE, the CIO title was exclusively designated to her, said Evans, who is now a partner at KE&T Partners. "We rescinded everybody else using the title CIO. What the secretary said to all the information technology people and the component CIOs was that there is only one departmental CIO, and she will be accountable to me. "
October 30, 2012