by clicking on the page. A slider will appear, allowing you to adjust your zoom level. Return to the original size by clicking on the page again.
the page around when zoomed in by dragging it.
the zoom using the slider on the top right.
by clicking on the zoomed-in page.
by entering text in the search field and click on "In This Issue" or "All Issues" to search the current issue or the archive of back issues respectively.
by clicking on thumbnails to select pages, and then press the print button.
this publication and page.
displays a table of sections with thumbnails and descriptions.
displays thumbnails of every page in the issue. Click on a page to jump.
allows you to browse through every available issue.
FCW : November 30, 2012
18 November 30, 2012 FCW.COM YOUR CAREER less of your personal feelings, are not the enemy," Hobbs said. "Your role is to provide objective input that speaks to the mission at hand and to help the incoming administration hit the ground running. Facts and gures are daily watchwords, not [an attachment to] what we have done in the past, except as it provides context and orientation." "It s important for the career folks to reach out and help the new politi- cal appointees because, in general, the politicals do not understand how gov- ernment operates," said John Gilligan, president of the Gilligan Group and for- mer CIO at the Energy Department. "They think they do, but they really have a na ve understanding of govern- ment," he added. "Many of them may have worked in large industry organi- zations, but it s very different.... The scale is what they have a hard time understanding --- and how you get things done. The career folks can often be very helpful" in that regard. Karen Evans, a 28-year career of - cial who retired from OMB in 2009 as administrator of e-government and IT, emphasized the need for diplomacy. "There s nuance in saying things like, No, you can t do that because..., " she said. "A lot of times, they don t hear the because, even though that s a legiti- mate reason. Or you can say, Yes, I would be glad to help you, and here s what we need to get it done. You re saying the same thing. It s just a dif- ferent way of presenting it." Suda agreed and recommended sticking to facts and data when edu- cating the newcomers. "I would not give them my opinions [because] that can get you into trouble," he said. Those who have been through past ransitions say agency leaders should prepare thorough, but brief, reports on their programs. Suda said reports should range from two to 10 pages, and Evans, now a partner at KE&T Part- ners, said an even briefer summary can be helpful. "A one-page salient executive sum- Building new bridges Career managers must forge relationships with the newly appointed political leaders at their agencies. Those who do it well will develop a strong team that can move the agency forward. Those who fail might end up contributing to a dysfunctional environment and an agency that stumbles. The key is not technical pro ciency but attitude, said Sandra Bates, who served as commissioner of the General Services Administration's Federal Technology Service under President George W. Bush. "You need to demonstrate that you are a team player, that you're supportive and that you're dedicated to the agency's mission, " she said. "If a career person is open to new ideas and connecting with new leadership, that sets a good foundation for moving ahead, as opposed to one who is territorial and resistant to change. " Dennis Fischer, who led FTS before Bates, said the building of that relationship should start as soon as possible. However, part of the burden is on the incoming political appointee to respect the people already at the agency, which some do better than others. "The most successful new people who come in treat all career people as valuable assets [and] want them to work together, " he said. "For a new person to do that...is a litmus test of how successful he or she will be. Career people don't have a choice. Their choice is to get out of the way, retire, or be rounded up and removed b m w w sf s cgc tr p o sE n d. " "You need to demonstrate that you are a team player, that you're supportive and that you're dedicated to the agency's mission. " --- SANDRA BATES, TOPSIDE CONSULTING GROUP
November 15, 2012