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FCW : January 2013
January 2013 FCW.COM 19 ATF of cials are also looking into developing their own mobile applications but only as a last resort when commercial apps do not meet a speci c agency need. For example, ATF and the FBI have a collaborative noti ca- tion requirement in the event either agency responds to an incident involving explosives. The agencies share juris- diction to a certain extent, with the FBI taking the lead if the incident is terrorism- or national security-related, and ATF stepping in when the event is a criminal matter. "As you can imagine, sometimes that [distinction] gets blurry," Holgate said. To clear up some of that confusion, each agency agreed to notify the other when responding to an explosives incident using a standard format that had to work on iPhones. The rst mobile app for that purpose allows an FBI or ATF agent to use the phones Global Position- ing System and email functions to send a noti cation. BYOD and a mobile-only workforce In August 2012, U.S. CIO Steven VanRoekel announced a new framework for creating bring-your-own-device environments. The document, which features case stud- ies and best practices for BYOD, was developed by the CIO Council and the Digital Services Advisory Group, of which Holgate is a member. At ATF, employees are allowed to use their personal mobile devices for work to a certain extent, Holgate said, but the agency has not yet adopted a BYOD policy. The pressure to do so is hard to ignore, he acknowl- edged. "If you limit to a great extent what you deliver to your users, they will work around it," he said, adding that ATF plans to revisit its current policies and models to allow for a more BYOD-friendly environment. ATF has roughly 7,500 mobile device users, and 6,900 of them have laptop PCs. "It s always been a fairly mobile workforce," Holgate said. "Part of that is that our mission is very mobile, and part of it is that we ve aggressively adopted telework, so historically the model has been that everyone gets a laptop." The goal is to give employees maximum mobility with- out giving them expensive hardware, Holgate said. The agency is now considering replacing some laptops with tablet PCs. ATF has not reached the point of making desktop PCs a relic, but a mobile-only workforce could come to be, he said. "It s getting closer to that," he said. "Today, there are still things that you tend to want a more traditional device for, but when you look at some of the current mobile devices out there, those are getting pretty close to allowing you to do whatever you need to do without it being a traditional desktop." ■ SPONSORED BY VERIZON WIRELESS TOPICS INCLUDE: MOBILITY MANAGEMENT: THE BIGGER THE BETTER BYOD: IT'S MORE COMPLICATED THAN YOU MIGHT THINK MOBILE APPS: THE RACE IS ON MOBILE SECURITY: INNOVATION IS IN THE WORKS 4 BEST PRACTICES FOR MANAGING THE MOBILE OFFICE TO LEARN MORE, VISIT: FCW.COM/MOBILEOFFICE mobile office Special Report SCAN THIS QR CODE with your smartphone for the full research report