by clicking on the page. A slider will appear, allowing you to adjust your zoom level. Return to the original size by clicking on the page again.
the page around when zoomed in by dragging it.
the zoom using the slider on the top right.
by clicking on the zoomed-in page.
by entering text in the search field and click on "In This Issue" or "All Issues" to search the current issue or the archive of back issues respectively.
by clicking on thumbnails to select pages, and then press the print button.
this publication and page.
displays a table of sections with thumbnails and descriptions.
displays thumbnails of every page in the issue. Click on a page to jump.
allows you to browse through every available issue.
FCW : March 15, 2013
28 March 15, 2013 FCW.COM costs, as long as agencies take care to adapt those nontra- ditional approaches to the demands of business continuity. Why it matters Cloud computing, telework and BYOD offer agencies more than exibility and the potential to save money. They also boost resiliency. By delivering services remotely, for example, cloud computing providers offer a hedge against local disruptions. They also take on the infrastructure and backup chores that agencies would otherwise have to handle, so there s an opportunity to trim COOP expenditures as well. Last year, the Energy Department s Idaho National Laboratory (INL) migrated from an in-house messaging and collaboration system to Google Apps for Government. Denise Ste- phens, the lab s CIO, cited business continuity as one of the bene ts of the transition. Previously, INL developed its own contingencies, operating a backup site for its messaging and collaboration system and replicating storage. Ste- phens said the backup site remains in use for other systems, but the lab was able to free up infrastructure when it adopted Google Apps. "We were able to release storage and capacity that our previous mes- saging system required for the backup capability," Stephens said. "I think that is de nitely a bene t that comes with cloud solutions." She sees the potential for savings but noted that hard numbers aren t yet available because the Google Apps deployment is only in its rst year. Furthermore, her IT organization is con- sidering adopting additional software-as-a-service (SaaS) solutions as they mature. "As more and more cloud [solutions] are implemented, it reduces the footprint of what you need to keep in the way of business continuity capabilities," she said. John Lambeth, CIO at QinetiQ North America, said cloud services let agencies avoid the capital costs associated with redundant data centers. "The cloud service provider has made the capital investment in multiple facilities to create that high-availability service," he said. While cloud computing supports the availability of sys- tems, telework and BYOD address the human aspect of business continuity. Employees equipped to work remotely using government-supplied gear or their own devices can keep working even when federal of ces have to close for weather and other disruptive events. Telework and BYOD also feed into cloud initiatives as government- or employee-owned devices become on-ramps to remotely hosted services. The fundamentals The Telework Enhancement Act of 2010 calls for agencies to make telework part of their COOP plans. But the meld- ing of telework and COOP actually began years earlier, said Dayna Fellows, president of WorkLife Performance, a telework consulting rm in Bethesda, Md. She said tele- work and COOP started out in dif- ferent places in the 1980s: Telework focused on a changing workforce and work/life issues, while business continuity concerned itself with the government s increasing dependence on computer systems. The 2001 terrorist attacks, how- ever, caused the infrastructures for telework and COOP to begin blend- ing, Fellows said. Since then, they have become more integrated. "When you sign up to be a tele- worker, you are effectively commit- ting to be part of the agency s COOP strategy," she said. Research supports Fellows obser- vation. In the Office of Personnel Management s "2012 Status of Tele- work in the Federal Government" report, 75 of the 87 responding agencies said their COOP strategies address telework. Agencies say they bene t from bringing the two pro- grams together. Seventy-one percent of the organizations the Mobile Work Exchange surveyed last year for its annual Telework Week report said their business continuity had improved because of telework, up from 52 percent in 2011. Ninety-four percent of the respondents to the 2012 survey were in the federal sector. Cindy Auten, general manager of the Mobile Work Exchange (formerly the Telework Exchange), said tele- work s business continuity aspect has broadened in the past few years. When the Telework Exchange launched in 2005, discussions about business continuity would start with the onset of winter and focus on preparing for snow- storms. Agencies now concern themselves with incidents that can happen year-round and make sure their plans are constantly updated, Auten said. "As more and more cloud [solutions] are implemented, it reduces the footprint of what you need to keep in the way of business continuity capabilities." DENISE STEPHENS, ENERGY DEPARTMENT ExecTe c h
March 30, 2013