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FCW : April 30, 2013
Government agencies are embrac- ing the notion of mobility both for their employees and consum- ers, but they re finding that adoption means plenty of adaption. Most of the time, IT managers can t simply apply desktop PC requirements to mobile devices and call it a day. Mobility brings a host of new challenges that can best be solved by looking at the individual pieces with the finished puzzle in mind, said Shiraz Hasan, senior director of AT&T s Advanced Mobile Applications Practice, during a March 26 webcast titled "Mobilize Your Agency s Workforce with Holistic Mobile Enterprise Management Solutions." "One of the key things that we ve seen in the mobile solutions space is there is a very small percentage of IT organizations or IT executives that truly have a strategy," Hasan said. "The main reason for that is the market has been so dynamic, from a mobile applica- tion and a mobile device perspective, it has been difficult to hone in on a strategy." Getting started The first step is to understand what com- prises mobility. To that end, AT&T defines a three-pronged Mobility Biosphere: we have seen a huge proliferation of smart phone and tablet devices being used by the average consumer," said Hasan, adding that the market penetration of devices is seeing double-digit growth every quarter. "These are the same people that come to work for a federal agency and these are the same types of people that also use these devices in their daily life and want to use these devices to interact with the federal government." had to make infrastructure investments to ensure they could provide the bandwidth the average consumer expects. mobile devices is through applications, or apps. sector has made a huge mobility push, Hasan said, and that trend is expected to con- Americans will access the Internet using mobile devices than desktop PCs. "That in itself is a huge indicator on how the expectations of the users are changing in this space and how they want to interact and do business or perform tasks," he said. of chief information officers have a mobile plan in place, Hasan said. To set one, CIOs should ask themselves: practical operating system and device for my agency? Is it one type of device or can employees choose their own? option, do I create a model to let employees bring their own device and connect to corporate information? And do I use dual-persona software, which creates two mirror images on a device, one each for personal and business use? work only, what elements of a mobile device "Most analysts will tell you that in a mobile environment, your span of atten- tion is less than five seconds," Hasan said. "You ve got to make sure that they have the ability to perform the task that they re look- ing to perform within that time frame." Approaches to building apps "The reality in the mobile applications marketplace is it s a very noisy market- place," Hasan said. "There are many differ- ent ways a mobile application can be devel- oped today." DIGITAL DIALOGUE MOBILITY, FROM START TO END-USER LISTEN/LEARN: For a replay of the webcast, go to: fcw.com/MEMWebcast SPONSORED CONTENT To be effective, mobile application and device management must be considered from generation to who's using it and how "The market has been so dynamic, from a mobile application and a mobile device perspective, it has been difficult to hone in on a strategy." -- Shiraz Hasan, senior director of AT&T s Advanced Mobile Applications Practice Highlights from a recent webcast on mobile enterprise management THE SPEAKER: Shiraz Hasan, Senior Director AT&T Advanced Mobile Applications Practice
April 15, 2013
May 15, 2013