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FCW : April 30, 2013
developers might take one of five approaches: mobile version of the existing website. and build it from scratch. - form, which involves middle- ware software that allows you to develop applications in their integrated development environment that you can deploy to many types of devices. web. When considering app creation, don t look for a silver bullet because there is no one way to create an app, Hasan said. Instead, think mobile first in terms of how people will use the app. For example, he said, some banks let customers take pictures of their checks with their smart phones to deposit them. "That s a feature that was created to allow them to perform a task that they couldn t in a laptop or desktop environ- ment," Hasan said. "It changes how customers do business." Additionally, don t mobilize existing apps, but instead mobilize the processes rele- vant to a mobile environment, he said, and standardize on a methodology for your agency. Then, prioritize what you want to mobilize. But writing an application is only the beginning, Hasan added. IT managers also need a partner to help ensure growth and sta- bility as the needs of the users accessing the app change. For example, he said, consumer- facing applications are subject to reviews. "Once you launch an app, the citizens will rate those publicly, and you want to be able to nimbly adapt your app to that feedback," he said. How AT&T helps mobile enterprise management approach has three components: application (develop- workspace. "We take the technology out of the dis- cussion initially with the customers," Hasan said. "We don t own IP in any one of these spaces today, and the reality is it allows us to truly focus on the business requirements that you have short-term and long-term, and then we can pick the right technology based on those requirements." strategic relationships and a vendor-agnos- tic stance to help clients find the right solu- tions for their short- and long-term goals. The company offers services built around end-to-end solution that includes develop- ing and implementing mobility, application service desk support for troubleshooting, and solutions deployment, including stag- ing, loading, provisioning, installation and testing. "These are siloed solutions that can be put together to create a holistic solution," Hasan said. SPONSORED CONTENT WHAT USERS WANT 1. Security Devices and users must adhere to agency rules and regulations. 2. Manageability IT managers need to see what applications are connecting to the network, how they are using it and how often they're using it. 3. Scalability "You don't want to invest in a solution that can't keep up with the growing nature of your agency," Hasan said. As federal agencies push toward more mobility for employees and constituents, they must consider how to best manage mobile devices, said Shiraz Hasan, senior director of AT&T's Advanced Mobile Applications Practice. The three things his customers most often look for are: "Mobility brings a host of new challenges that can best be solved by looking at the individual pieces with the finished puzzle in mind." -- Shiraz Hasan, senior director of AT&T s Advanced Mobile Applications Practice For more from AT&T, go to: www.att.com/gov/mobility
April 15, 2013
May 15, 2013